Gala Casino
Welcome to Gala Casino
We've built our official online casino platform specifically for UK players who want quality entertainment and safe gaming. Our site blends classic casino thrills with modern digital ease, letting you play your favourite games at home whenever suits you.
What We Offer
| Feature | Details |
|---|---|
| Welcome Bonus | Get a £50 Slots Bonus + 40 Free Spins on Big Bass Bonanza when you deposit & spend £10 |
| Game Selection | Over 500 slots, table games, and live dealer options |
| Payout Speed | 1-3 business days (within 4 hours for Visa Fast Funds) |
| Minimum Deposit | £10 |
| Operator | LC International Limited (Part of Entain plc) |
Our Approach
As part of the Entain group, we've earned our place as a trusted gaming destination through consistent quality and strong player protection standards. Our platform uses current technology alongside straightforward design, making it work whether you're experienced or just starting out. You'll also find our exclusive Gala Gold jackpot games here.
We know UK players expect proper service. That's why we've shaped every element around what you actually want, from hundreds of popular game titles to reliable customer support when you need it.
About Us
We are Gala Casino, a premier UK-based online casino and part of Entain plc, one of the world's largest sports betting and gaming groups. Our goal is straightforward: deliver an authentic casino experience that UK players can trust, whether you're at home or playing on the move.
Our Heritage
Our roots run deep in UK entertainment. We evolved from the renowned Gala Bingo halls that first opened back in 1991. That's decades of experience in British gaming, and it's taught us what matters most to UK players. Fair games, reliable payouts, and proper customer support aren't just promises for us – they're standards we've built our reputation on.
Our Commitment
We focus on quality over quantity. Instead of drowning you in endless options, we handpick our games to meet strict standards. Our approach rests on three pillars:
- Fairness and Transparency: Every game is fair and our terms are clear. We don't hide behind confusing jargon or complicated conditions.
- Player Security: Your safety comes first. We use advanced security measures to protect your personal and financial details.
- Responsible Gaming: We take this seriously. Deposit limits, self-exclusion tools, and other controls are available to help you stay in charge of your gaming.
Our Licensing and Trust
UK Gambling Commission and Gibraltar Licensing
We operate through LC International Limited, holding a licence from the UK Gambling Commission under account number 54743. This means we're held to strict standards around player protection, game fairness and responsible gambling. If you're playing from outside Great Britain, we're also licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commissioner with RGL No. 175.
What This Means for You
Our dual licensing isn't just paperwork. Both regulatory bodies conduct regular audits and compliance checks, which means your money is protected and our games operate fairly. You're not just taking our word for it.
We're registered with the Independent Betting Adjudication Service (IBAS), an approved Alternative Dispute Resolution service. If there's ever an issue, you've got access to impartial adjudication.
Independent agencies test our games regularly to verify that Random Number Generators work properly. The outcomes you see are genuinely random and unbiased.
We take responsible gambling seriously. You'll find a full range of tools to help manage your play, and we're fully integrated with GAMSTOP. We actively promote services like BeGambleAware.org because we believe in creating a safe environment for everyone who plays with us.
Available Games
We've built a library of over 500 games that caters to different tastes and playing styles. Our collection includes everything from the newest video slots and jackpot games to traditional table games and a full live dealer section. You'll find exclusive titles that we offer alongside well-known games from leading developers.
Slot Games
Our slots collection runs into the hundreds. We've got fan favourites like Big Bass Splash and Starburst, plus our own exclusive Gala Gold range. The selection covers classic three-reel games, modern video slots, and titles using Megaways mechanics.
Jackpot Slots
We host an extensive range of progressive and fixed jackpot slots where substantial prizes are up for grabs. Top series in this category include Playtech's Age of the Gods and Blueprint Gaming's Jackpot King network.
Table Games
Classic casino action comes in multiple forms here. We offer various versions of blackjack, roulette, baccarat and poker. Popular choices include Premium Blackjack, Quantum Roulette, and Casino Hold'em. Betting limits work for cautious players and high rollers alike.
Live Casino
Our live dealer games stream in high definition and bring real casino atmosphere to your screen. Professional croupiers host Live Blackjack and Roulette tables, while game shows like Adventures Beyond Wonderland Live and The Money Drop Live add something different.
Slingo and Instant Win
We've included Slingo titles that mix slot and bingo gameplay for quick sessions. Slingo Rainbow Riches sits alongside other instant win games and scratch cards.
Game Providers
Premium Software Partners
We've teamed up with some of the biggest names in gaming to build our library. Playtech powers much of what we offer, including the popular Age of the Gods™ jackpot series. NetEnt brings visually impressive slots like Starburst™, while Blueprint Gaming contributes a massive range of Megaways™ titles and games from the Jackpot King network. IGT provides classic favourites, and Red Tiger Gaming adds innovative options to the mix.
Here's what these partnerships bring to our platform:
- Playtech: Progressive jackpot series including Age of the Gods™ and DC Super Heroes™
- Blueprint Gaming: Popular slots like Fishin' Frenzy™ and The Goonies™
- NetEnt: Iconic titles such as Starburst™ and Gonzo's Quest™
- IGT: Well-known games like Cleopatra™ and Da Vinci Diamonds™
Live Gaming Excellence
Our live dealer games come from Evolution Gaming and Playtech Live. Both stream from professional studios in high definition, creating an authentic casino feel. You'll find classic table games hosted by real dealers, plus live game shows like Crazy Time and Adventures Beyond Wonderland Live. We chose these providers because they consistently deliver smooth gameplay and fair, regulated outcomes. The interactive features keep things interesting whether you're new to live gaming or play regularly.
Local Payment Methods
We've set up a range of payment options specifically for UK players. Everything runs in British Pounds, so you won't get hit with conversion charges. Deposits usually land in your account straight away, which means you can get started without hanging around. We've made sure the methods we offer are both quick and secure.
Available Options
From traditional debit cards to digital wallets, we've got the bases covered. Here's what you can use at Gala Casino and how long transactions typically take.
| Payment Method | Type | Deposit Time | Withdrawal Time |
|---|---|---|---|
| Visa / Mastercard | Debit Card | Instant | 1-3 Banking Days |
| PayPal | E-Wallet | Instant | Within 24 Hours |
| Skrill | E-Wallet | Instant | Within 24 Hours |
| Paysafecard | Pre-paid Voucher | Instant | Not Available* |
| Apple Pay | Mobile Payment | Instant | 1-3 Banking Days |
| Bank Transfer | Bank Wire | Instant | 2-4 Banking Days |
*Withdrawals via Paysafecard are not supported. You'll need to use another method like bank transfer to cash out.
E-wallets like PayPal or Skrill tend to be fastest for withdrawals. Debit cards and Apple Pay work well too. Bank transfers take a bit longer but they're reliable. All methods are protected with proper security measures to keep your financial details safe.
Deposit Options
We've made funding your account straightforward and secure. Our range of payment methods caters specifically to UK players, so you can deposit quickly and start playing without hassle. Every deposit option we offer processes instantly, and the minimum deposit across all methods is £10.
| Payment Method | Minimum Deposit | Processing Time |
|---|---|---|
| Visa Debit | £10 | Instant |
| Mastercard Debit | £10 | Instant |
| PayPal | £10 | Instant |
| Skrill | £10 | Instant |
| Paysafecard | £10 | Instant |
| Apple Pay | £10 | Instant |
Debit Card Payments
We accept Visa and Mastercard debit cards for instant deposits. Your funds appear in your account right away. The process takes just a few clicks. Credit cards aren't available due to UK regulations, but debit cards work perfectly for most players.
E-Wallet Solutions
We support PayPal, Skrill, and Paysafecard for those who prefer digital wallets. These options add extra security since you don't share card details directly with us. Deposits through e-wallets process instantly, just like card payments.
Mobile Payments
We've added Apple Pay for iOS users who want quick deposits from their phones. Face ID or Touch ID verification makes transactions both convenient and secure.
No Hidden Fees
We don't charge fees on deposits. The amount you deposit is exactly what lands in your account balance.
Promotions and Bonuses
Welcome Package for New Players
We welcome new UK players with a straightforward bonus offer. Deposit and spend £20 on our slot games and we'll give you a £40 slots bonus plus 50 free spins on a popular title. It's a decent way to start your gaming journey with us.
| Feature | Details |
|---|---|
| Minimum Deposit & Spend | £20 on slot games |
| Slots Bonus | £40 |
| Free Spins | 50 Free Spins on selected slots |
| Wagering Requirements | 40x on the bonus amount; 10x on free spin winnings |
This offer is available to new 18+ UK players. Terms and conditions apply.
Ongoing Promotions and Rewards
We keep things interesting for existing players through regular promotions and our Gala Rewards programme. This loyalty scheme rewards your play with weekly cashback, exclusive offers and dedicated account managers as you progress through the levels.
Our other ongoing promotions include the Daily Rewards Wheel where you can log in for a free spin to win daily prizes. We also run Flash Pots, our exclusive jackpot system with three must-drop prizes guaranteed every day. Spins & Wins tournaments let you compete for massive prize pools on selected slots. Throughout the year we celebrate holidays and special events with themed bonuses and prize draws.
Mobile Gaming
Responsive Website
We've built our website to work smoothly on any device without downloads. Just open your browser and start playing. The site adapts automatically whether you're on a smartphone or tablet, keeping everything clear and accessible. You'll find the same games, promotions and features that desktop users enjoy, just formatted for your screen size.
Dedicated Mobile App
We've developed a dedicated app for iOS and Android that offers faster performance and smoother gameplay. Download it from the Apple App Store or Google Play Store to get started.
The app includes secure login through Face ID or Touch ID for quick access. We can send you push notifications about new promotions and game releases if you opt in. Games run better too, with optimised graphics and stable performance designed specifically for mobile devices. You can handle everything from deposits to withdrawals through the in-app cashier, update your account details, and reach our support team without leaving the app.
Gaming On The Go
We know UK players value flexibility. That's why our mobile platforms support the full game library, from slots to live dealer tables. You can deposit funds, claim bonuses and contact support just as easily as on desktop. Everything you need for a complete casino experience fits in your pocket, letting you play whenever and wherever suits you.
Customer Support
Getting Help When You Need It
We've built our customer support around the needs of UK players. Start with our Help Centre if you're after quick answers. It's packed with articles covering most topics you'll run into. When that's not enough, our support team works around the clock. They understand what British players need and can sort out account questions or technical problems any time of day.
How to Reach Us
We've set up different ways to contact us depending on what works best for you.
Our live chat is the quickest option. It runs 24/7 for logged-in players and connects you straight to someone who can help. Most issues get resolved in minutes rather than hours.
For anything more complex, there's our secure messaging system in the Contact Us section. We typically respond within a day, and it keeps everything documented if you need to reference it later.
You can also message us through Twitter or Facebook if that's easier. We monitor both regularly and aim to get back to you fast.
Security Measures
We take a comprehensive approach to security at Gala Casino, protecting your data, funds and gaming activity around the clock. Safety sits at the heart of everything we do, and we follow strict standards set by the UK Gambling Commission.
Data Protection
Your personal and financial details are encrypted using 256-bit TLS technology. This protocol, verified by a leading Certificate Authority, keeps all information transmitted between your device and our servers completely private. No one can intercept or access your data during transmission.
Our payment systems meet Payment Card Industry Data Security Standard (PCI DSS) requirements. We also keep all customer funds in separate bank accounts, fully protected and isolated from our operating capital. This is a requirement of our UKGC licence and means your money stays safe regardless of what happens to the business.
Account Security
We give you tools to protect your account. You can create strong passwords and activate Two-Factor Authentication for extra protection. Our systems log you out automatically after periods of inactivity, and fraud detection algorithms watch for unusual activity patterns.
Safer Gambling Tools
We provide several features to help you stay in control:
- Deposit Limits: Set daily, weekly or monthly spending caps
- Time-Out: Take breaks ranging from 24 hours to six weeks
- Session Reminders: Get on-screen alerts tracking your playing time
- Self-Exclusion: Block account access for six months or longer
FAQs
Account Setup
Setting up your account is straightforward. We'll ask for your full name, address and date of birth during registration. Most verifications happen automatically within minutes, though some cases need manual review which can take up to 24 hours.
We might request standard identification documents like your passport or driving licence, plus a recent utility bill. Once everything's verified, you're free to deposit and start playing.
Bonuses and Promotions
We typically offer new players a slots bonus on their first deposit along with free spins. A common example is depositing and spending £10 to receive a £50 bonus and 40 free spins on selected games.
Wagering requirements vary by promotion but usually sit around 40x for bonus amounts. Free spins often come with lower requirements or none at all. We make sure all terms are visible before you opt in, including time limits and which games qualify.
Gameplay Questions
Our games come from licensed providers and use certified Random Number Generators for fair outcomes. If something goes wrong during play, our game-interruption policy ensures a fair resolution.
When you're clearing bonus wagering, different games contribute at different rates:
- Slots (most varieties): 100%
- Slingo & Scratchcards: 100%
- Roulette Games: 20%
- Blackjack & Baccarat: 10%
Check your specific promotion terms for exact contribution rates.
Withdrawals
We handle withdrawals securely and aim for quick processing times. E-wallet withdrawals like PayPal often process within 8 hours. Debit card withdrawals to Visa and Mastercard typically take 1-3 banking days.
For eligible banks, we offer Fast Withdrawals that can see funds arrive in under 4 hours. The minimum withdrawal amount is usually £5.